Having difficult conversations with volunteers

Having difficult conversations with volunteers is a delicate yet important aspect of managing a volunteer team.

Having difficult conversations with volunteers is a delicate yet important aspect of managing a volunteer team. These conversations might involve addressing performance issues, providing constructive feedback, or discussing challenging situations.

In this Zoom session, we will be focusing on how to:

  • Identify and address issues and poor performance
  • Approach a difficult conversation – techniques, preparation, hints and tips
  • Provide feedback and implement solutions
  • Dismiss or turn down a volunteer
  • Record keeping

The presentation will be followed by a Q and A session.

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