Working with people with complex lives can be difficult, especially when service users might display strong defensive, aggressive, or disengaging behaviours that can interrupt constructive and meaningful engagement.

This workshop explores challenging behaviour, how to recognise it, and techniques to work out when and how to intervene to try and de-escalate these situations.

For more information on this workshop, please visit our Eventbrite booking page, or visit our website.

If you are interested in organising a session exclusively for your organisation or on behalf of another organisation, please see details of our Training for Professionals on our website which gives all the details of the workshops we can provide either in-person or online. If you would like to talk to us about this, please email us at info@peerpartnership.org or call us on 0117 955 5038.