This page outlines how service and session information is handled and processed as part of the NHS Dorset ‘Access to Community Support & Services’ project. There is more information about the purpose and aims of the project available here.

Why is it important to understand how data is being handled and processed?

There are specific laws and guidance in place in the UK for handling and processing sensitive and/or personal information. The information submitted as part of the ‘Access to Community Support & Services’ project is considered publicly available data, but we wish to be clear about its purpose and use.

Will we need to sign a data agreement to be part of the project?

We do not require you to sign an agreement, however, we do ask for you to confirm you have read and understood the overview provided below before submitting information.

How will the service and session data be used as part of this project?

• The information about services and sessions taking place locally is specifically intended to help clarify the nature of the activity, who it is intended for and how someone can get involved. In most cases, this will already be publicly available information.
• It is not anticipated that any sensitive data or special category data (as defined by General Data Protection Regulation) will be required for any specific individual. If you are considering providing any sensitive data or personal data as part of your submission, please contact servicefinder@can100.org in the first instance. We will be able to offer advice relating to this.
• When detailing the main contact details for a service, please consider the appropriateness of any information provided (e.g., contact telephone numbers; organisation addresses) as this will be publicly available.
• During the pilot we hope to make the standardised service and session data available to local directories and similar consumers who engage with the project.
• Anyone with a Service Finder account could add the details of a third-party service provider but the service provider will be contacted by the data assurance team before the data is published.
•  You have the right to ask for access to your data and, where data is found to be inaccurate, to have that data corrected. In certain circumstances you have the right to have data held about you erased, or the use of it restricted.
  • • You also have a right of complaint to the Information Commissioner’s Office (ICO) if you think we have not dealt with your information in a proper manner.
    • You can ask to see what information we hold about you and have access to it. You can do this by contacting us at servicefinder@can100.org.

You can view the full Data Processing Agreement between CAN (as the data controller) and Digital Co-Production (as the data processor) here.